Return policy
*Return Eligibility
You may request a return within 30 days of delivery. Items must be:
lĀ Unused
lĀ In original packaging
lĀ Accompanied by proof of purchase
Ā
* Exceptions:
Returns are not accepted for:
lĀ Customer-selected wrong size/style (we offer a 20% discount code for a new order instead)
lĀ Requests made more than 12 hours after purchase for cancellations or changes
* Defective or Damaged Items
If an item is defective or damaged, email track@beversales.co with a photo and your order number. We will provide the return address and arrange a replacement if approved.
* Refund Process
lĀ Once the returned item is received and inspected, we will notify you via email.
lĀ Approved refunds are processed within 30 business days to the original payment method.
*Missing a Refund?
uĀ Check your account or credit card statement.
uĀ Contact your card provider or bank.
uĀ Still unresolved? Email track@beversales.co.
* Exchanges
We offer hassle-free returns and exchanges with no reason required. Kindly share your order details with us, and we will help process your return or exchange request.
* NOTE
Shipping fees will only be covered by us if the return or exchange is caused by seller-related issues. For all other cases, the customer shall be responsible for the shipping costs.